PitneyShip® Pro Software Update Hub

What's New

Easily find USPS and DHL drop-off spots near you

A new feature makes it easier to find USPS and DHL Express drop-off locations nearby. Just enter a ZIP Code and choose a radius to search.
How it works:
  • Go to Shipping
  • Click Carrier Options
  • Select Find Drop-Off Locations

View ship request surcharges

The Ship Request workflow now displays Additional Surcharges (Handling and User Charges) during Rate Shop alongside base rates. These surcharges will also be visible after processing or fulfilling the request.
How it works:
  • Go to Shipping
  • Click Rate Shop
  • Review surcharges listed

Automate weight input from digital scales

When using a connected scale, the system now pulls the weight automatically when you create a shipping label—no manual entry needed. This helps save time and reduce errors.
Where to view:
  • Place your package on a connected digital scale
  • Create a shipping label to capture the weight

SSO exports now run on your schedule

Single Sign-On users can now schedule automatic user exports. You can set export timing, manage settings like SFTP uploads, and get notified if an export fails.
How it works:
  • Go to the Scheduled Exports tab
  • View or edit tasks in the Automatic Export scheduler
  • Check status from the History screen

Latest Updates

Using a QL-800? You’ll need a new stamp roll

The SL-SPM02 stamp roll is no longer compatible with QL-800 printers due to USPS rules. Use SL-SPM12 instead for uninterrupted printing.
Where to view:
  • Go to Shipping and Mailing
  • Click Stamp Rolls
  • Select Print Options

Address book import now supports larger files

The file size limit for automated address book imports has been raised from 10 MB to 50 MB, giving you more flexibility when importing larger datasets.

To view past updates, click here.